A Team That Understands the Daily Tasks of Legal Calendar Management Professionals

The JuraLaw Customer Success Team has unparalleled product knowledge and in-depth problem-solving capabilities. They are committed to enhancing the JuraLaw user experience and ensuring that customers achieve their calendaring goals through the effective use of JuraLaw’s leading technology.

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Unlimited Training, Timely Follow-Up and Continuous System Monitoring

The JuraLaw Customer Success Team:

• Provides initial and ongoing training at no additional cost.

• Addresses process, procedure and system questions promptly.

• Alerts customers of new features and functions and personally walks them through how to use new assets to their benefit.

• Contacts customers when an attorney hasn’t been assigned to a case to ensure critical dates are not missed.

• Tracks law firms’ and corporations’ JuraLaw users and blocks those who have departed to ensure system security.