JuraLaw Privacy Policy
If you read nothing else, please read this:
•The most fundamental privacy principle we follow is that viewing the law firm cases and events shared within a JuraLaw account requires authentication as a member of that specific law firm.
•Law Bulletin Media is the custodian of data on behalf of the law firms that use JuraLaw. We don’t own law firm data. Law firms own their data.
•At Law Bulletin Media, we try to make our JuraLaw product and JuraLawyer app easy to use, with settings and options that are easy to find and understand. This is good for privacy, good for the product, and good for JuraLaw customers and users.
•Privacy goes hand in glove with security and confidentiality. We see these things being the three legs that keep the stool balanced and upright. Each is as important as the other and if one is missing the stool won’t stand. They are all very important to us and we take them very seriously.
This privacy policy is here to help you understand what information we collect at JuraLaw, how we use it, and what choices you have. When we talk about JuraLaw in this policy, we are talking about JuraLawyer, the downloadable application, and the JuraLaw product at www.juralaw.net JuraLaw is available for use via a web browser and JuraLawyer is available as an application specific to your mobile device. The JuraLawyer application is only available to current JuraLaw subscribers.
This policy describes how JuraLaw and/or JuraLawyer treats your information, not how other organizations treat your information. If you are using JuraLaw and/or JuraLawyer in a workplace or on a device or account issued to you by your employer or another organization, that company or organization likely has its own policies regarding storage, access, modification, deletion, and retention of data which may apply to your use of JuraLaw. Content that would otherwise be considered private to you or to a limited group of people may, in some cases, be accessible by your docket manager or administrator. Please check with your employer, docket manager or administrator about the policies it has in place regarding your communications and related content in JuraLaw. More on this below.
In this policy we talk about various roles within JuraLaw and the privileges that come with each. It’s helpful to understand these roles and the relationships between them. Here’s the breakdown: docket manager/administrator > observer > app user. Docket managers/administrators have the most control over their law firm’s settings in JuraLaw, followed by observers and then, JuraLawyer app users. Observers are usually attorneys who can view the data in JuraLaw but cannot add/delete/edit it. JuraLawyer app users are usually attorneys who can view the JuraLaw cases and events data in the JuraLawyer app and can submit updates via the app to the JuraLaw product.
Information We Collect and Receive
We collect different kinds of information. Some of it is personally identifiable and some is non-identifying or aggregated. Here are the types of information we collect or receive:
• Account information. The only information we require to create your JuraLaw and/or JuraLawyer account is the individual law firm email address of each user.
• Billing information. When you purchase a JuraLaw account, Law Bulletin Media will collect and store your billing address to which it will send invoices via mail.
• Log data. When you use JuraLaw and/or JuraLawyer, our servers automatically record information, including information that your browser sends whenever you visit a website or your mobile app sends when you’re using it. This log data may include your Internet Protocol address, the address of the web page you visited before coming to JuraLaw and/or JuraLawyer, your browser type and settings, the date and time of your request, information about your browser configuration and plug-ins, language preferences, and cookie data. Log data does not contain message content and is not routinely deleted.
• Device information. In addition to log data, we may also collect information about the device you’re using JuraLaw and/or JuraLawyer on, including what type of device it is, what operating system you’re using, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you’re using and its settings.
• Geo-location information. Precise GPS from mobile devices is collected only with your permission. WiFi and IP addresses received from your browser or device may be used to determine approximate location.
• JuraLaw and/or JuraLawyer usage information. This is information about which features, content, and links you interact with within JuraLaw and/or JuraLawyer and what integrations with related services you use.
• Service integrations. If you integrate with a service on JuraLaw, we will connect that service to ours. ◦Depending on user settings, users may be able to use the integrations. Those integrations are viewable and maybe removable by the docket managers/administrators.
◦We do not receive or store your passwords for any of these services.
◦If you add an integration, the third party provider of the integration may share certain information about your account with JuraLaw. JuraLaw is not responsible for how JuraLaw users may use and collect data through integrations.
◦An integration can be removed at any time. Removing an integration unbinds that integration on a go-forward basis. That does not, however, delete the content that was received from the integration and indexed within JuraLaw. That content must be deleted manually.
• Communication content that you send and receive from JuraLawyer to JuraLaw. This includes: ◦The message content itself.
◦When messages or files were sent and by whom, and when or if they were seen by you.
Our Cookie Policy
JuraLaw uses cookies, or similar technologies like single-pixel gifs and web beacons, to record log data. We use both session-based and persistent cookies.
Cookies are small text files sent by us to your computer and from your computer to us, each time you visit our website. They are unique to your JuraLaw account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.
Some cookies are associated with your JuraLaw account and personal information in order to remember that you are logged in. Other cookies are not tied to your JuraLaw account but are unique and allow us to do site analytics and customization, among other similar things. If you access JuraLaw through your browser, you can manage your cookie settings there but if you disable all cookies you may not be able to use all of the functionality of JuraLaw.
JuraLaw sets and accesses our own cookies on our company-owned domains. In addition, we use 3rd parties like Google Analytics for website analytics. You may opt-out of third party cookies from Google Analytics on their respective websites. We do not currently recognize or respond to browser-initiated Do Not Track signals as there is no consistent industry standard for compliance.
How we use your information
We use your information for the following:
• Providing the JuraLaw service. We use information you provide to authenticate you and deliver message content to you and from you.
• Understanding and improving our products. To make the product better we have to understand how users are using it. We have a fair bit of data about usage and we intend to use it many different ways to improve our products, including research. This policy is not intended to place any limits on what we do with usage data that is aggregated or de-identified so it is no longer tied to a JuraLaw user.
• Investigating and preventing bad stuff from happening. We work hard to keep JuraLaw secure and to prevent abuse and fraud.
• Communicating with you
◦ Solving your problems and responding to your requests. If you contact us with a problem or question, we will use your information to respond to that request and address your problems or concerns.
◦ Email messages. We may send you service and administrative emails. We may also contact you to inform you about changes in our services, our service offerings and important service related notices, such as changes to this policy or security and fraud notices. These messages are considered part of the service and you may not opt-out of them. In addition, we sometimes send emails to JuraLaw and/or JuraLawyer users about new product features or other news about JuraLaw and/or JuraLawyer. You can opt-out of these at any time.
Your Choices
When you use JuraLaw, you have control over a number of things with respect to your own privacy and choices about how your content is accessible to others or not. If you are a JuraLaw docket manager/administrator, you have additional choices that impact your firm’s privacy. Some members will not have access to all of the same choices that their docket manager(s) or administrator(s) do. That is for risk management purposes.
Export Options
JuraLaw offers different options for exporting data via various filters.
• Case and Event Retention Settings
◦ Case and event retention are docket manager/administrator decisions. The default is that all cases and events are retained for as long as the JuraLaw account exists unless they are deleted by the docket manager/administrators, and that they can edit, close and/or delete the cases and events at any time.
◦ See your law firm’s retention policy regarding case histories.
Choices for Users
• If you are a JuraLaw user, you may deactivate your Id/access at any time. Deactivation of your id disables your access to JuraLaw and JuraLawyer but does not delete your profile or content, which are considered part of your law firm’s data.
• In addition, a record of your edits and deletions, if any, will be retained in your law firm’s JuraLaw account.
• When you upload a document on JuraLaw, it can be accessed by all users. Uploaded documents can be deleted at any time by the person who uploaded the file or by the docket manager/administrators.
Choices for Docket Managers and Administrators
• Docket managers/administrators have the ability to manage and change some but not all of the administrative settings. They must contact Customer Support to modify whether or not other user can add, edit or delete content. Docket managers/administrators can only deactivate user’s ids by contacting Customer Support.
Other Choices
• The browser you use may provide you with the ability to control cookies or other types of local data storage.
• Your mobile device may provide you with choices around how and whether location or other data is shared with us.
• JuraLaw does not control these choices, or default settings, which are offered by makers of your browser or mobile device.
Sharing and Disclosure
There are times when communications and related content and other user information may be shared by JuraLaw. This section discusses only how JuraLaw may share user information. Organizations that use JuraLaw may have their own policies for sharing and disclosure of information they can access through JuraLaw. JuraLaw may share information:
• With consent, to comply with legal process, or to protect JuraLaw and our users. When we have your consent or if we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or JuraLaw; or to detect, prevent, or otherwise address fraud, security or technical issues. If we receive a law enforcement or other third party request for information, we will provide prior notice to the subject of the request where we are legally permitted to do so
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• With third party service providers and agents. We may employ third party companies or individuals to process personal information on our behalf based on our instructions and in compliance with this Privacy Policy. For example, we may share data with a security consultant to help us prevent unauthorized access to the JuraLaw system. We may also share data with hosting providers and consultants who work on our behalf.
• Integrations. If you add an integration, JuraLaw may share information about you or your firm with the provider of the integration. JuraLaw is not responsible for how the provider of the integration may collect and use your data.
• About you with your organization or docket manager/ Administrator(s). ◦ We may share the list of users and their associated law firm email addresses to insure that all are currently associated with the law firm and should have ids and the associated access.
◦ In addition, there may be times when you contact JuraLaw to help resolve an issue. In order to help resolve the issue, we may need to share your concern with your docket manager/administrator. When requested, we will try to mask or remove any identifying information before sharing these communications.
◦ As described above in the Retention Settings and Export Option section, Docket Managers/ Administrators have certain rights to export their law firm’s cases and events.
◦ If we engage in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of JuraLaw’s assets financing, acquisition of all or a portion of our business, or similar transaction or proceeding that involves the transfer of the information described in this Privacy Policy.
• For Business and Research Purposes.
◦ We may also share aggregated or de-identified information with our partners or others for business or research purposes. For example, we may tell a prospective JuraLaw customer the average number of cases another law firm of similar size and area of practice has in the system or we may employ consults to research the need for a particular feature and/or function. Again, this policy is not intended to prohibit the disclosure and use of aggregated or de-identified data.
Security
JuraLaw takes reasonable steps to protect information you provide to us as part of your use of the JuraLaw system from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the information we collect, process and store and the current state of technology. When you enter sensitive information (such as sign-in credentials) we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it. However, no electronic or email transmission or digital storage mechanism is ever fully secure or error free.
Children’s information
JuraLaw is not directed to children under 13. If you learn that a minor child has provided us with personal information without your consent, please contact us.
Changes to this Privacy Policy
We may change this policy from time to time, and if we do we’ll post any changes on this page. If you continue to use JuraLaw and/or JuraLawyer after those changes are in effect, you agree to the revised policy. If the changes are material, we may provide more prominent notice or seek your consent to the new policy.
Contacting JuraLaw
Please also feel free to contact us if you have any questions about JuraLaw’s Privacy Policy or practices. You may contact us at juralaw.com or at our mailing address below:
JuraLaw by Law Bulletin Media
415 N. State Street
Chicago, IL 60654