In-Depth Product Knowledge
Law Bulletin Media’s customer support team has both the experience of docket management and in-depth product knowledge. Because Law Bulletin Media’s customer support team members are tenured and experienced courthouse and docket professionals, they understand the daily tasks of docket professionals and can provide them with the assistance they require to perform most effectively and efficiently. Law Bulletin Media’s customer support team begins by training customers on JuraLaw® best practices. The customer support team continues to be available to support customers in their daily use of the product. The team provides ongoing support for customers by phone, in person updates and refresher training sessions and on-site visits.